Workplace Communication 1 (RSCR 0613)

Students gain essential workplace and interpersonal communication skills, learning techniques important for both professional and personal success. Through interactive exercises, they practice fundamental aspects of effective communication, including appropriate greetings, introductions, and maintaining eye contact. Students engage in active listening, spatial awareness and effective conversational skills that includes appropriate topics. Customer service principles are introduced with the importance of customer relationships, developing a positive and professional attitude. Students learn successful job interview skills and practice basic job search strategies for work placement.
Course code: RSCR 0613
Credits: 4.0
Length: 65.0 hours
Course outline: view https://www.vcc.ca/vccphp/courseoutline?subject=RSCR&number=0613
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