Workplace Communication 1 (RSCR 0613)
Students gain essential workplace and interpersonal communication skills, learning techniques important for both professional and personal success. Through interactive exercises, they practice fundamental aspects of effective communication, including appropriate greetings, introductions, and maintaining eye contact. Students engage in active listening, spatial awareness and effective conversational skills that includes appropriate topics. Customer service principles are introduced with the importance of customer relationships, developing a positive and professional attitude. Students learn successful job interview skills and practice basic job search strategies for work placement.
Course code: RSCR 0613
Credits: 4.0
Tuition: $0
Length: 65.0 hours
Course outline:
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https://www.vcc.ca/vccphp/courseoutline?subject=RSCR&number=0613

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Additional Information
- Effective Communication
Assertiveness
Customer Service
Active Listening
Email and Text Etiquette
Spatial Awareness
Conflict Resolution
Job Search
Resume
Interview Skills
This course is offered as part of a VCC program only.
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* The amount shown is the approximate cost of tuition (for courses with tuition) or fees (for courses that do not have tuition).
Tuition and Fees are approximate and subject to change. Students are required to pay any applicable fee increases. Fees listed are for domestic students. For international programs, visit VCC International.
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.