Get a comprehensive understanding of business practices in the hospitality industry. Learn to manage guest services for hotels, cruise ships, convention centres, and fine dining establishments.
What you will learn
- Top hospitality business and management practices
- Planning, design, and implementation of hospitality initiatives
- Business and community impact evaluation
- Financial and operations management
- Research and statistical analysis
- E-business and social media marketing
- Current events and change management
- Effective communication in the local, national, and global hospitality market
- Formal and informal meeting procedures
- Labour relations, ethics, and hospitality-related law
- Cultural diversity in British Columbia and Canada
- Community leadership and issue resolution
- Entrepreneurship
What to expect
Program Duration and Maximum Time for Completion
This program is intended for students with minimal or no experience in the hospitality industry. These students would not qualify for advanced standing as outlined in the Executive Cohort admissions criteria. In this program, students will normally complete the 60-credit course requirement over two years, consisting of four terms. In extenuating circumstances individual student needs will be dealt with on a case-by-case basis.
- Lectures, seminars, and group discussions
- Oral presentations
- Reflective writing
- Research papers and case studies
- Individual and group projects
- Computer simulations
- Quizzes
- Homework
- Final exams
Admission requirements
Program-specific
An earned two-year diploma of at least 60 credits in hospitality management, business or a related field of study; with a cumulative grade point average of C or higher (2.0), according to the current VCC grade scale*.
- Applicants must submit all post-secondary transcripts. The College reserves the right to request a language and math assessment from an applicant. Applicants are responsible for the payment of assessment services and fees.
General
- This program is available to Canadian citizens and permanent residents. See program options for international students at VCC International.
- Applicants who self-identify as Indigenous are strongly encouraged to connect with VCC’s Indigenous Education and Community Engagement team to learn more about VCC’s Indigenous Enrolment policy, application preparation/completion, program advising, and a range of other individualized services.
- Applicants must be 16 years of age or older or a graduate of a secondary school. (Some exceptions may apply.)
- Applicants must submit official transcripts and other documents as required by their course or program. Seats are offered to eligible applicants with completed applications, in order of application completion date (except for programs with competitive admissions). A complete application includes an application form, evidence of educational pre-requisites (e.g. transcripts), any required supporting documents (e.g. language proficiency, audition video), and the required deposit or fee payment. If you do not meet the requirements for the term applied, your application may be cancelled.
Missing prerequisites? Learn more about VCC's tuition-free academic upgrading or English as a Second Language (ESL) courses, or discover which university transfer options are right for you.
Recommended Characteristics
The following are recommended characteristics of BHM students:
- Regular access to a personal computer and high-speed internet connection for course materials, including online texts, social media and video conferencing, among others, and online course instruction
- A confident oral and written command of the English language
- Ability to work well in face-to-face and online learning environments
- Ability to work well with others in an environment that embraces diversity
- Ability to maintain a positive ‘hospitality’ attitude
- Proficient computer literacy (knowledge and experience with iPad and tablet computing is a plus)
- Excellent study skills
Courses
*Program general hours
Monday to Wednesday from 8 a.m. to 4 p.m.
Prior learning assessment and recognition
VCC recognizes Prior Learning Assessment and Recognition (PLAR) as one of multiple pathways for students to complete their individual course of study. PLAR is distinguished from transfer credit and flexible admission. PLAR is available in all courses of the program except for HOSP 3960 Research Methods in Business; HOSP 4330 and HOSP 4360 the Capstone courses.
The BHM Department, in collaboration with the VCC Office of the Registrar, may grant credit for learning acquired through experience and / or non-formal education and training. BHM students who request PLAR must
- Pass a standardized test of more than 80% in the PLAR requested subject material; and /or,
- Complete a project which will be evaluated based on a pre-determined rubric and/or,
- Produce a professional portfolio that validates a working knowledge of the learning outcomes of the PLAR requested course.
Methods 2 & 3 require a presentation before a BHM faculty assessment panel, inclusive at all times of the Department Head and the PLAR requested course instructor. The Department Head, in collaboration with the PLAR requested course instructor, will determine the manner of assessment.
| Term One | Credits | |
|---|---|---|
| HOSP 3310 | Contemporary Canadian Business | 3 |
| HOSP 3320 | Operations Management | 3 |
| HOSP 3820 | Hospitality Financial Management | 3 |
| HOSP 3910 | Statistical Decision Making | 3 |
| GNED 3210 | Multiculturalism in Business | 3 |
| Credits | 15 | |
| Term Two | ||
| HOSP 3360 | Decision Making Analysis | 3 |
| HOSP 3460 | Canadian Labour Relations | 3 |
| HOSP 3860 | Capital and Asset Management | 3 |
| HOSP 3670 | Service Marketing | 3 |
| HOSP 3960 | Research Methods for Business | 3 |
| Credits | 15 | |
| Term Three | ||
| HOSP 4320 | Strategic Hospitality Management | 3 |
| HOSP 4330 | Hospitality Capstone 1 | 3 |
| HOSP 4610 | Entrepreneurship | 3 |
| HOSP 4620 | New Media in Hospitality | 3 |
| HOSP 4810 | Hospitality Revenue Management | 3 |
| Credits | 15 | |
| Term Four | ||
| HOSP 4360 | Hospitality Capstone 2 | 3 |
| HOSP 4370 | Revenue Management Analysis | 3 |
| HOSP 4460 | Leadership in Organizations | 3 |
| HOSP 4660 | Business Innovation | 3 |
| GNED 4260 | Sustainability in Business | 3 |
| Credits | 15 | |
| Total Credits | 60 | |
Important Notes
-
Students in the Regular Cohort program may not register for more than five courses in one term.
* This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.
Fees and other costs
*| Fee description | Fee Amount | Notes |
|---|---|---|
| Application fee | 36 | |
| Tuition Tuition | 13358 |
Tuition Breakdown
0 - Year 1
0 - Year 2
6679 - Year 3
6679 - Year 4
|
| Student union | 256 | |
| College initiative | 171 | |
| Materials | 0 | not including textbooks |
| Campus resource | 268 | |
| Laundry | 0 | |
| Tools (deposit) | 0 | |
| Coverall (deposit) | 0 | |
| Uniform (deposit) | 0 | |
| Medical and Dental | 550 | |
| U-PASS | 663 | |
| Graduation | 45 | |
| Program-specific extra fees | 0 | |
| Total |
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* Fees are approximate and subject to change with the approval of VCC's Board of Governors. Students are required to pay any applicable fee increases. Application and assessment fees are non-refundable. Tuition fees include a $300 non-refundable deposit.
Fees listed are for domestic students. For international programs, visit VCC International.
Any refunds are issued according to VCC's refund policy.
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† British Columbia Labour Market Outlook 2018: Tourism and Hospitality Industry Profile