Administrative Professional

Upon successful completion of this program, graduates will be able to:

• Use correct keyboarding technique to a minimum speed of 40 gwpm on a five-minute test with a maximum of five errors
• Use advanced features of Microsoft Outlook, Word, and basic features of Excel, and integrate Microsoft Office applications
• Prepare a wide variety of business documents that meet the comprehensive demands of today's office and utilize writing plans to communicate effectively when writing routine, persuasive and negative news documents
• Professionally greet visitors by phone and in person, and take messages
• Use common office equipment
• Communicate effectively in the workplace, and demonstrate respectful and ethical workplace behaviour
• Create job search documents and participate appropriately in job interviews
• Use social media for business purposes
• Take effective minutes at meetings, and transcribe audio recorded dictated material
• Describe how office finances are handled, including by computerized accounting
• Demonstrate time-management and project-management skills
• Practice problem-solving strategies, conflict resolution techniques, and feedback delivery

Program-specific

General

• This program is available to Canadian citizens and permanent residents. See program options for international students at VCC International.
• Applicants who self-identify as Indigenous are strongly encouraged to connect with VCC’s Indigenous Education and Community Engagement team to learn more about VCC’s Indigenous Enrolment policy, application preparation/completion, program advising, and a range of other individualized services.
• Applicants must be 16 years of age or older or a graduate of a secondary school. (Some exceptions may apply.)
• Applicants must submit official transcripts and other documents as required by their course or program. Seats are offered to eligible applicants with completed applications, in order of application completion date (except for programs with competitive admissions). A complete application includes an application form, evidence of educational pre-requisites (e.g. transcripts), any required supporting documents (e.g. language proficiency, audition video), and the required deposit or fee payment. If you do not meet the requirements for the term applied, your application may be cancelled.

Program Considerations