Student Records

Contact

Questions about VCC transcript and document requests, graduation, grades, or your VCC student record:

Questions about transfer credit:

Questions before you apply to VCC:

  • Visit Advising Services.
  • Or call toll free from anywhere in Canada or the U.S.: 1.866.565.7820

Broadway campus
Level 4, Building A

Hours of operation:
Monday, Tuesday, and Friday: 8:30AM to 4:00PM
Wednesday: 8:30AM to 6:00PM
Thursday: 9:00AM to 4:00PM

Downtown campus
Level 1, near Pender Street entrance

Hours of operation:
Monday, Tuesday, Wednesday, and Friday: 8:30AM to 4:00PM
Thursday: 9:00AM to 4:00PM

Student Records phones (both campuses): 604.871.7000 (Option 8)

Hours of operation:
Monday to Friday: 9:00AM to 4:00PM

Services Update During Canada Post Labour Dispute

Services Update:

We are continuing to monitor the ongoing Canada Post labour action as contract negotiations continue. Please continue to check our website daily for information and services updates. Any updates to our services will be published here.

Transcripts:

  • We will continue to process and mail out transcripts following our current guidelines.  The processing window for transcripts is approximately 10 business days. Current students may may submit an online request for an official transcript via their myVCC student account. instructions for requesting a transcript online. Transcript requests may also be submitted via mail or email to records@vcc.ca.
  • Transcripts can be Mailed to your choice of destination.  Requests must include complete mailing address information including postal codes.
  • Please note that VCC alumni who have not registered in courses for 3 years or more will not be able to submit an online request for an official transcript via their myVCC student account. Alumni may mail or email their request or request a transcript in person at the Registrar’s Office at any VCC campus location.
  • For students who cannot wait the 10 business days allowed for processing, you may request an official printed transcript at the Registrar's Office at any VCC campus location. Transcripts issued in-person are provided directly to the student.  To request that your transcript be sent to another institution or organization, please refer to one of the other options listed. 

Document Requests:

We will continue to process and mail out document and form requests such as (domestic) confirmation of enrollment letters and replacement credentials following our current guidelines.  The processing window for document and form requests is approximately 10 business days.  International students require more specialized confirmation of enrolment letters for immigration purposes (i.e.: study permit extensions, TRV extensions, etc.).  Please visit the International Education website to download the request form: www.vcc.ca/international/current-students/resources/forms . 

Students may continue to submit their completed application for graduation form and their nursing licensing document request form to the Registrar’s Office either in person, via mail or email to records@vcc.ca. Regular processing times apply.

Please note that no rush service exists for any of the services above and we do not offer a courier service.

Credentials/Parchments: *This information is subject to change based on Canada Post labour action. Please continue to check this website for current processing times and instructions.*

For students who have completed their program on or before April 30, you will be able to pick up your credential in person at the Registrar’s Office (DTN campus) on or after June 23.

Please bring a piece of official photo identification with you. Credentials will not be released to a third party without previous third-party consent.