ITIL Foundation (ITOP 2307)

In this course, students will learn about the fundamental concepts of the ITIL, formerly Information Technology Infrastructure Library. Students will gain an understanding of key IT service management concepts, including a basic framework, dimensions, and guiding principles of ITIL. This course will help prepare students for the ITIL® Foundation Certification.
Course code: ITOP 2307
Credits: 1.0
Length: 18.0 hours
Course outline: view

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