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VCC International

Withdrawal and Refund

Refund Policy

Withdrawal Process

Changing Programs

Refund Appeals

Refund Processing Time

 

Withdrawal Process

Students requesting to withdraw from a program must submit a written request by email to ieadmissions@vcc.ca with the following information.

 

Changing Programs

Students wishing to change programs will be required to withdraw from the initial application and re-apply to the new program. 

 

Before Accepting Your Offer

Applicants will only be considered for one program per application. Applications for more than one program in the same intake are not accepted. Application fees are non-transferable and non-refundable. 

After submitting your application and before accepting your offer, if you wish to change to a different program, you must officially withdraw your initial application and re-apply to a new program by submitting a new application form and paying another application fee.

 

After Accepting Your Offer

Tuition deposits are program-specific and non-transferrable.

After you accept your offer by paying the tuition deposit, changing programs may result in losing the non-refundable portion of the tuition deposit as outlined in the Refund Policy. If you wish to change to a different program, you must officially withdraw your initial application and re-apply to a new program by submitting a new application form and paying another application fee.

 

After Programs Start

Tuition deposits are program-specific and non-transferrable.

If your program has already started, changing programs may result in losing the non-refundable portion of the tuition deposit as outlined in the Refund Policy. If you wish to change to another program, you will be required to withdraw from your current program by submitting a Program Withdrawal Form to ieadmissions@vcc.ca and re-apply to a new program. 

There may be a study gap between your current program and the new program. To learn more about the implication on your status in Canada, email ieservices@vcc.ca or book a 15-minute meeting with VCC's Regulated International Student Immigration Advisor. 

 

Eligibility and Availability of Program Change

Many popular programs fill up before the official application deadlines. Email study@vcc.ca to confirm program availability prior to withdrawing and re-applying

A new application does not guarantee acceptance into your new program. Your request will be reviewed, and you will be notified in writing of the status of your request.

 

Refund Policy

Download the VCC International Refund Policy Information Sheet for a quick reference, or refer to the refund policy page for eligible refund amounts and notification deadlines for more details. 

 

Refund Appeals

Appeals are for extenuating circumstances, and appeal decisions are not guaranteed. Before submitting an appeal request to ieadmissions@vcc.ca, review the following important instructions.

  • Appeals must be submitted within 30 business days of withdrawing to be considered.
  • Appeals submitted after 75% of the course/program is completed are not entitled to a refund.
  • Appeals must include the Student Appeal Form and supporting documentation with certified translation, if not in English.

 

Refund Processing Time

10 weeks (on average)

 

Refund Processing Time Explained

  • The refund processing time is approximate, and estimated based on the date a complete refund request is received by the International Education Office and the date that VCC processes the refund.

 

Faster Refund if paid through Flywire

  • VCC requests tuition payments through Flywire if the funds are paid from outside of Canada. Payers will experience a faster refund processing time if the initial payment was made through Flywire. In most cases, the processing time for Flywire refunds is half of the standard refund processing time.

 

Expected Delays

  • Statutory holidays and VCC campus closures may increase the refund processing time.

  • Wire transfer refunds may take longer as it can take up to two weeks of additional time for funds sent from VCC via wire transfer to be received at some international banks.  

  • There may be a delay in the refund processing time if the fees were initially made by someone who is not the student. 
  • Processing time for refund requests that accompany refund appeal requests does not follow the standard refund processing times listed on this page. Students will be notified of the refund appeal decision via email within six weeks of submitting the Student Appeal Form. Refund processing time starts at the time of the appeal decision.

  • If it has been longer than the processing time listed here, students may contact ieadmissions@vcc.ca with a copy of the original complete refund request email indicating the submission date. Please note that due to privacy reasons, and the time required to look into each refund request, only email requests are accepted.