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Information and FAQs


VCC International

Frequently Asked Questions for VCC Students

Are you currently enrolled at VCC as an international student? Check out the following frequently asked questions.


I just graduated (completed my last day of classes). When will I get my PGWP letter and transcript?

Once you have successfully completed your program and all of your grades have been entered, the Records office will evaluate your eligibility to graduate.  Please note this takes 4-6 weeks to process.  Once they have awarded your credential in your student record, you will automatically receive your PGWP letter by email from  After receiving your PGWP letter by email, you can request for your official transcript from the Records department at the Registrar’s Office. 

For instructions on how to apply for a PGWP, please visit the IRCC website:


When is convocation?

You can find information about convocation on the VCC website:  If you have further questions about convocation, please email


I need to apply for study permit extension. What should I do?

One of the documents you are required to have is a Study Permit Extension letter from the IE Office.  To make a request, please complete the form found on our website:

For instructions on how to extend your study permit, please visit the IRCC website:


I need to apply for a TRV /visa. What should I do?

To find out if you need a TRV, please visit the IRCC website:

If you need to apply for a new TRV, one of the documents you are required to have is a Confirmation of Enrolment letter from the IE Office. To make a request, please complete the form found on our website: pay the required fee to Student Accounts, and email it to

For instructions on how to apply for a TRV, please visit the IRCC website:


I wanted to invite my family to Canada. What should I do?

You will need to write an invitation letter on your own and provide an official Confirmation of Enrolment.  You can request for Confirmation of Enrolment from the IE Office by completing a request form found on our website:, pay the required fee to Student Accounts, and email it to For instructions on how to invite your family to Canada, please refer to Current Students – Resources – Handouts.


I’m going home for vacation during my scheduled break. I need a letter to confirm I’m a student at VCC so I can show it to the officers at the airport when I come back.

You can request for a Confirmation of Enrolment Letter from the IE Office by completing a request form found on our website:  You may also want to consider having a printout of your unofficial transcript and course schedule from your myVCC account, just in case the immigration officials require to see more information.


How do I get tax refund for tuition?

Depending on your program of study, you may be eligible to receive a T2202A receipt for Tuition, Education, and Textbook Amounts. 

For more information about how to claim a tax refund, please visit the Canada Revenue Agency website: and SUVCC website:


I just arrived in Canada to start the program in September. What do I need to do?

If you arrived in Canada prior to the start of your program, you can do the following:

Apply for medical insurance (see question 9 for more info). Also, refer to our website:

Obtain your student ID card from the Registrar’s Office

Purchase a Compass card and link your Upass.  More information found here:

Email a scanned copy of your study and practicum work permit to

Refer to the ‘Future Students’ and ‘Current Students’ sections of our website for more information to help prepare you for classes:


Do I need to apply for MSP? Do I have to buy private medical insurance? How does the extended health insurance work?

All residents who are living in BC for 6 months or longer are required to apply for the BC Medical Services (MSP) plan.  Please note that MSP will start on the fourth month of your arrival, so you should purchase private medical insurance to cover you during the first three months of your arrival.

For more information about MSP and private medical insurance, please visit our website:

In addition to primary medical insurance, most students are eligible for the extended health and dental plan. For more information about the SUVCC extended health insurance, please visit their website:


How do I get Upass? What is my Upass doesn’t work?

You need to purchase a Compass card from a skytrain station.  Once you purchase the card, you can link with your Upass by visiting this website: More information found here:


I tried to change the DLI on myCIC, but it doesn’t work. What should I do? Is there a problem if I don’t change it?

To change your DLI, please visit the IRCC website:

If you are still having problems, contact IRCC using the IRCC webform:


Can I take some part-time courses in the Summer when I have a break?

It would be advisable to first speak with your department contact regarding taking courses during your scheduled break as this may impact your program progression.


Where can I get student ID card?

You can obtain your student ID card at the Registrar’s Office.  Please be prepared to show a form of picture ID and your student number.


I’m going into year 2 of my program, when will I receive my schedule? How do I know how much my tuition is and what the payment deadline is?

You will receive your schedule approximately one month prior to you beginning Year 2, provided that you are in good academic standing and you have no holds on your account. The exact date you will be registered depends on when the schedule is available.  You will be emailed a copy of your schedule when your registration has been complete and you will be able to view that information in you myVCC account. After you have been registered, you will receive an email from the Student Accounts office with information about your tuition fees owing and payment deadlines.

If you have questions about your tuition and/or payment deadline, please contact the Student Accounts directly in person or by email:


What is the VCC requirement to be ‘full time’ status student?

In order to be considered a full-time student at VCC, you need to be enrolled in a minimum of 9 credits.  If you are in a cohort program, please check with your department regarding your course load.