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VCC International

Medical Office Assistant

The Medical Office Assistant (MOA) certificate program is designed to prepare graduates for employment as medical office assistants in a variety of healthcare environments.

Program Hours: The Medical Office Assistant Program runs Monday to Thursday from 8:00 am to 3:00, except during the practicum when students work Monday through Friday for the hours assigned by the practicum host.

Program Flyer
Start Length Credentials Campus Part- or Full-time
September & March 6 Months Certificate Downtown Full-time

Program Description

Program Description

Students acquire the knowledge, skills and attitudes needed to practice as a medical office assistant and perform a variety of duties associated with managing a medical office or clinic within various healthcare environments.

Upon completion of the Medical Office Assistant certificate program, graduates will be able to:

  • Communicate professionally with clients and members of the medical and health professional team.
  • Work safely in a healthcare environment.
  • Practice in a professional and ethical manner.
  • Use problem-solving, critical thinking, decision-making and information literacy skills in practice.
  • Practice effective quality management in healthcare environments.
  • Manage patient records and perform medical billing procedures.
  • Assist physicians by performing clinical procedures within MOA scope of practice.
  • Collaborate with the medical team to implement and apply “Chronic Disease Management” protocols.
  • Use medical and business computer applications related to word processing, data management, and electronic communication.
  • Accurately transcribe medical correspondence and reports utilizing keyboarding skills at a speed level required by current employment standards.

Instructional Activities, Design and Delivery Mode

The program is divided into two terms of integrated training. The theory component is delivered through lectures, seminars, group work, demonstrations and student presentations. Students apply the theory component through case simulations, exercises, role practice, computer lab work and practicum experiences.

Evaluation of Student Learning

Student learning is assessed through written exams, quizzes, group work, assignments and completion of a journal. Practicum performance is assessed by feedback from practicum staff and instructor observations.

Adult learners have a responsibility to prepare themselves to meet the program goals. To achieve the highest level of success, students are required to attend all classes and participate in all course activities.

Students with more than three unexcused absences in any course may be required to withdraw. For more details refer to the Student Manual available in the Office, Legal and Medical Administration Department and VCC policy D.4.6.

Students must pass the first level of each course in order to advance to the next level. Students must also pass all Term 1 courses in order to proceed to Term 2. In addition, students must pass each Term 2 course (apart from the Practicum course) in order to take the Practicum course.

Admission Requirements

Admission Requirements

General

Please note that you must submit official transcripts and educational documents to support your application; unfortunately, we cannot accept photocopies or fax versions.

Applicants should be 16 years of age or older or a graduate of a secondary school.

Proof of English Proficiency

VCC welcomes international students from around the world to the college's academic or career programs.

Applicants for whom English is a second language should submit proof of English proficiency.


Program Specific

VCC welcomes international students from around the world to the college's academic or career programs.

Applicants for whom English is a second language should submit proof of English proficiency.

  • Grade 12 graduation, or equivalent
  • English 12 with a C+ grade or equivalent
  • A tested keyboarding speed of a minimum of 25 gross words per minute on a 5-minute test with a maximum of 5 errors using the touch-typing method (using the appropriate fingers for each key on the keyboard and not looking at your fingers as you type).

Some practicum hosts will require their practicum students to have the following (and it is strongly recommended that all students have the following, for their own protection and the protection of patients):

  • Negative TB skin test, or if the skin test is positive, then proof of a negative TB chest X-ray
  • An immunization record showing current vaccinations for diphtheria/tetanus, polio, measles/mumps/rubella, hepatitis B, chicken pox, and pertussis
  • An immunization record showing a current influenza vaccination
  • A properly fitted respiratory mask with a N95 rating, with a valid certificate not more than one year old
  • Criminal record check

Prior Learning Assessment & Recognition (PLAR)

Available for the following courses.

  • MEDC 1121 Medical Speed & Accuracy 1
  • MEDC 1236 Medical Speed & Accuracy for MOA 2

See course outlines for more information

Courses Schedule

Courses Schedule

 

Term 1

E-Communications Management (MEDC 1140)
course schedule schedule
2.0 credits  course outline
Human Relation Skills (MEDC 1132)
course schedule schedule
1.0 credits  course outline
Medical Administrative Procedures (MEDC 1102)
course schedule schedule
2.0 credits  course outline
Medical Speed and Accuracy 1 (MEDC 1121)
course schedule schedule
2.0 credits  course outline
Medical Terminology for MOA 1 (MEDC 1135)
course schedule schedule
2.5 credits  course outline
Medical Terminology for MOA 2 (MEDC 1136)
course schedule schedule
2.5 credits  course outline


Term 2

Clinical Procedures (MEDC 1259)
course schedule schedule
2.0 credits  course outline
Medical Billing (MEDC 1210)
course schedule schedule
1.0 credits  course outline
Medical Documentation (MEDC 1250)
course schedule schedule
2.0 credits  course outline
Medical Speed and Accuracy for MOA 2 (MEDC 1236)
course schedule schedule
2.0 credits  course outline
Medical Transcription for MOA (MEDC 1201)
course schedule schedule
2.0 credits  course outline
Practicum (MEDC 1260)
course schedule schedule
3.0 credits  course outline


Fees and Other costs

Fees and Other Costs:


International Application Fee $145
Tuition Fee $10,692
Student Union Fee $165
College Initiative Fee $61.63
U-Pass Fee $246
Other Costs Graduation Fees- $40

Campus Resource Fee - $107

Info Sessions

Info Sessions

Contact Us/Request Info

Contact Us/Request Info

email: study@vcc.ca

Questions?

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Program: Medical Office Assistant

Program Highlights

Program Highlights

Career Prospects

Career Prospects