Communication and Workplace Behaviour (CSTP 1101)
Students will examine the communication skills required in the workplace, including effective interpersonal communication techniques and conflict resolution. Students learn about practical techniques in business communication, such as memos, letters, emails, reports, and formal presentations.
Students learn how to communicate with their supervisors, colleagues and clients in various forms. As part of the training, students get familiar with common communication mediums such as Word, Excel, and Google Docs and Charts.
* Fees are approximate and subject to change. Students are required to pay any applicable fee increases. Fees listed are for domestic students. For international programs, visit VCC International.
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.