Learners will study human behaviour in organizations and develop the skills needed to deal with people at work. Topics include: individual behaviour, values, interpersonal relationships and communications, groups and team dynamics, organizational culture, leadership, and change. Additionally, learners will study these aspects of human behavior within the context of diverse formal organizations.
Students will examine the communication skills required in the workplace. The focus will be on the communication process, and practice of effective interpersonal communication techniques and conflict resolution, and basic workplace writing.
Course code: CSTP 1101
Length: 60 hours
Course outline: viewhttps://www.vcc.ca/deptUploads/course-outlines/CSTP-1101.pdf
PrerequisitesAdmission to the Computer Systems Technology diploma program
* Fees are approximate and subject to change. Students are required to pay any applicable fee increases. Fees listed are for domestic students. For international programs, visit VCC International.
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.